Customer Care
Jess Hagen, Care Team Lead
I believe that listening with presence is the greatest gift we can give someone. Throughout my life, I have been drawn to hearing people’s stories and learning through different forms of connection. My professional journey is a story of positive personal growth, determination and resilience in the face of challenge and diversity. For over 20 years I have been building my coaching toolkit with a healthy balance of professional experience, intense personal development initiatives and humbling life events. I am a firm believer that everyone has the tools and courage to embrace their life challenges and move forward with positivity. My goal is to help you find that strength.
Education & Experience:
Access Bars Practitioners Course - Access Consciousness
3 day Body Process Class - Access Consciousness
Customer Care Lead - The WOMB Woodstock
Certified Life Coach - Level 1 & 2
Hoffman Quadrinity Process
Joe Dispenza – Intensive , Progressive and Advanced Workshops
General Manager - Retirement Residence -7 years
Carolyne Yeoman-McDonald, Care Team
Carolyne is our lead yoga teacher here at The WOMB. A muma of 3; 2 of which were home births. After her first birth, she made education in health and wellness alternatives a priority. When she had her second daughter in 2009, she became a certified yoga teacher and from there helped her parents open up Radiant Health Yoga Studio. She has been supporting people through breathing and movement ever since.
It wasn’t until she started teaching yoga that she realized her birth experience was few and far between- something that women hoped for but rarely experienced. It became more and more apparent that there was a HUGE lack of support, information and resources and no tangible place to send mums to when it came to pre/postnatal care, so she began a Prenatal Yoga Circle.
That was in 2013, that class became a place for mums-to-be to connect, move and share. It opened them up to their options, giving them insight on the hidden gems of practitioners that were available within the community.
Later that year she took a weekend course in Doula education and a year later completed her 100hr Prenatal Yoga Certification. It was there she met Dr. Sinead Dufour, who she admires and has continued to train with over the years.
In 2015 she received her Pelvic Floor Trainer Certification with Bellies Inc. She continues to train and educate herself in Pelvic Health, and other modalities such as Movement and Trauma, Mindful Strength, Shamanic Healing and Yoga and The Facial System.
Being apart of The WOMB is a dream come true for Carolyne. She is beyond excited to be working alongside Dr. Pam Thornton, a huge mentor and leader in pre and postnatal health.
In the end, it’s not necessarily the type of birth you have that has a lasting impression… to know you had options and freedom of choice, that you were supported in your decisions and most importantly that you were heard and you were respected , that you were treated with care and compassion. This is of the utmost importance and lasts a lifetime. EVERY woman deserves this type of care.